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Cartoon Network Hotel Is Cashless

Smoother & Safer Cashless Operations. Offering Free Cash to Card Services.

At the Cartoon Network Hotel, we are committed to ensuring you have a great experience! That’s why we have transitioned to smoother, safer cashless operations. At Cartoon Network Hotel we will accept only electronic payments such as debit cards, credit cards, and mobile payments like Apple Pay and Google Pay. All you have to do is swipe or tap to pay at the front desk*, dining, and gift shop – no digging for change to pay or waiting for cash back from our staff. A fully electronic payment system streamlines the payment process for both Guests and Team Members, making paying for everything from merchandise to sweet treats safer, simpler, and more secure.

*Please note, a personal credit or debit card is still required for your pre-authorization and incidental hold at check-in. A kiosk card cannot be used at check-in. However, you may use a kiosk card to pay for your stay. Please see FAQs below for additional details.

Only Have Cash?

You’re still covered! Guests will have free access to an easy-to-use Cash to Card kiosk conveniently located in the hotel lobby. You can transfer your cash free of charge onto a card, use it at the hotel, and if you have money left over, use it anywhere else that cards are accepted.

Still Have Questions?

Check out our list of Frequently Asked Questions below.

  • Why Are You No Longer Accepting Cash For Payment?

    By transitioning to only accepting electronic payments such as debit cards, credit cards, and mobile methods like Apple Pay, the Cartoon Network Hotel will provide a faster, safer and more Guest-friendly experience. Staff will spend less time handling cash and more time serving Guests, reducing our reliance on this less secure method of payment.

  • What Types Of Payment Does The Cartoon Network Hotel Accept?

    Beginning April 14, the Cartoon Network Hotel will solely accept electronic payments. These include all major credit and debit card providers (Visa, MasterCard, AMEX, Discover) and secure mobile payment systems (Apple Pay, Google/Android Pay, Samsung Pay). Please note, at check-in, you must use a debit or credit card with a name matching the one on your reservation for your pre-authorization/incidental hold.

    We do not accept cash, however, Guests can transfer cash onto a prepaid card through a simple and safe process at the Cash to Card Kiosk located in the hotel.

  • Can I Use A Prepaid Kiosk Card At Check-in For My Incidental Hold?

    No. The card you use at check-in must be a debit or credit card with a name matching the one on your reservation. This pre-authorization is for incidental hold only and is released upon check-out. Please note, if you would like to pay for your stay using a prepaid kiosk card, simply indicate that to a member of our front desk team upon check-out and they will charge the balance of your stay to the card you provide at that time.

  • Do You Accept Bitcoin Or Other Cryptocurrencies?

    No, cryptocurrencies will not be accepted at the hotel.

  • Is There A Fee To Use The Cash To Card Kiosk And Prepaid Cards?

    The Cash to Card Kiosk is free to use; there is no fee to load cash onto the prepaid card. If the card is used regularly, there is no recurring fee. After 92 consecutive days of no transaction activity, however, a $3.95 fee will be charged each month.

  • How Do I Load My Cash Onto A Prepaid Card?

    Cartoon Network Hotel guests can transfer anywhere from $1 to $500 onto a prepaid card at the kiosk located in the hotel. This transfer process is free, and the card can be used throughout the park and any outside locations where Visa is an accepted form of payment.

  • What Information Do I Need To Provide To Use The Cash To Card Kiosk?

    None! Use of the kiosk is anonymous, helping make the cards provided among the most secure forms of payment possible.

  • Where Can I Use The Prepaid Card?

    The card can be used anywhere payments are made at the hotel. (Please note, the card you use at check-in for pre-authorization must be a debit or credit card with a name matching the one on your reservation.) Outside of the hotel, it can be used at any location that accepts Visa.

  • Can I Add Additional Cash To My Prepaid Card?

    Prepaid cards cannot be reloaded. Instead, get a new prepaid card free of charge at a nearby Cash-to-Card kiosk.

  • How Do I Check The Balance On My Prepaid Card?

    There are several ways to check your balance. First, you can swipe the card and see the balance at any Cash-to-Card Kiosk at the Cartoon Network Hotel. You can also visit RCbalance.com or call the number listed on the back of each card.

  • What If I Overdraw / Don’t Have Enough Money On The Card For My Purchase?

    There are no penalties or fees if you attempt to make a purchase that is larger than the amount of funds on the card. You will need to provide another form of payment to complete the transaction or load additional money onto a new card.

  • What Do I Do If The Kiosk Takes My Money But Does Not Provide A Card?

    First, please be sure to take the receipt issued during your transaction at the Cash-to-Card Kiosk. This will list the amount of cash you deposited. Then, head to the front desk. A Team Member will work with the card provider to resolve the error as quickly as possible so you can get back to fun!

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