What you need to know before your stay.
Check In - 4:00 PM – early check in may be able to be accommodated but are not guaranteed. Notes can be placed in the guest’s reservation, and we encourage the guest to call day of arrival for guidance.
Check Out – 11:00 AM – late check out may be able to be accommodated but is not guaranteed. Notes can be placed in the guest’s reservation, but we encourage the guest to inquire the day of their departure for guidance. Guests are required to vacate the room by check out time. Any guests remaining in the room after check out will be subject to partial or full day charges, as determined by hotel management.
48-hour cancellation is required to avoid any booking charges. Cancellations within 48 hours of arrival (after 4:00 PM two days prior to arrival) will result in a cancellation fee equal to the first night’s room rate.
Cartoon Network Hotel is a 100% smoke free property. The hotel does not offer smoking rooms, nor do we allow smoking in any of our shared spaces (pool area, courtyard, exterior activities, corridors, or parking areas). There are three designated smoking areas on property that can be utilized throughout a guest stay. Those locations will be shared at check in and indicated on the map provided by the front desk staff.
Marijuana is strictly prohibited on premises, whether in the Hotel or in the parking lots, or anywhere else on, in, or around, Hotel grounds. If you have a medical marijuana card, this does NOT entitle you to have marijuana on Hotel grounds. Anyone in possession of marijuana, or using marijuana, will be evicted from the property.
Illicit drugs are strictly prohibited. Authorities may be called for anyone in possession of, using, selling, or distributing, any illicit substances.
We offer accessible rooms with roll-in showers; simply make your request during reservations or choose our accessible room type when booking online.
Notice to Parents & Guardians – Children under the age of 13 may not be left unattended in any portion of the hotel. All amenities (Pool, Ominicade, Restaurant, Café, Toon Room, Splash Pad, and activities areas) require that children under the age of 13 be supervised by an adult at all times. We strongly recommend that these guidelines be applied to minors (under 18), and that those individuals be accompanied by an adult as well.
Guests are NOT permitted to utilized charcoal or gas grills on property. Guest are NOT permitted to bring additional appliances (Foreman Grill, Panini Press, Toaster or Toaster Oven, etc…) as these items violate local fire code and are not permitted within the hotel.
All guests are required to follow posted rules and regulations for the outdoor pool, slide, indoor pool, and hot tub. Guests must be a minimum of 57" or pass a swim test to use the outdoor pool slide. Please see a lifeguard if you have any questions.
Pets are NOT permitted anywhere on property. This includes inside guest rooms, within the vehicle of a guest, or in any of the shared spaces on property. Service animals are permitted as required.
Service animals are permitted on property in accordance with the Americans With Disabilities Act. Any service animal on property that is deemed to pose a threat to guests or staff will lead to the guest being evicted from the hotel.
To avoid confusion, guests are not permitted to dress as our characters. Scheduled appearances by staff will be implemented throughout the day, but we ask that guests refrain from dressing as characters while on property. Character inspired outfits are permitted.
Appropriate swimwear is required for water rides or water-play structures. Swimwear which is too provocative or revealing, including without limitation, transparent or mesh-style material, is prohibited. Guests will be asked to vacate the water amenity if management deem swimwear to be in violation of this policy.
Guests are welcome to take pictures of themselves, their friends and family, their group, and the scenery in general, for their own personal use. In addition, no one is permitted to take photographs of others who object, or which violate another’s privacy, rights to publicity, or which are harassing, stalking, or threatening. Image taking or recording is strictly prohibited, under all circumstances, in bathrooms, changing rooms, and locker areas; violators may be held for law enforcement, and are subject to arrest and prosecution.
The Hotel May Take and Use Images & Video of All Guests. The Hotel, at all times, reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Hotel in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Hotel property.
Commercial photography of any kind is strictly prohibited (including without limitation, still or moving images, modeling shots, student films, comedy routines, documentaries, commercials, TV news, major motion picture films, Internet soap operas, reality TV, actor demo reels, submission videos for reality TV, footage as part of a school project, documentation of stunts and dangerous activities (whether for commercial use or not), promotional videos, music videos, cable programs, etc.), except where prior, written permission has been obtained from the Hotel’s owner in the form of a contract signed by an executive within Hotel’s corporate office.
In any event where unauthorized video or images has been uploaded to any social media channel, Hotel shall have the unrestricted and exclusive right and authority to have such materials removed. Any materials which defame the Hotel may result in legal action for damages, and the Hotel shall have absolute right and authority to obtain both temporary and permanent injunctions from the further use or dissemination of such material, in all channels and all mediums of communications, throughout the world, whether now known or hereafter devised, and to obtain all materials and obtain an order for the destruction of all such materials.
Prohibited & Illegal. Use of drones (in, over, or around the Hotel), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the Hotel or its parent entity). Violations may subject the user to immediate eviction, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to Hotel operations (including electrical facilities), and to the Hotel’s guests and personnel. Use of drones in, over or around the Hotel, also constitutes an illegal trespass, an invasion of the Hotel’s privacy, and a tortious interference to our operations.
All of the following are strictly prohibited items which will (minimally) subject the guest to immediate eviction without refund, and which (where appropriate) may result in the Hotel contacting authorities for law enforcement action, and holding the guest at the Hotel to await the authorities. Hotel reserves the right at all times to conduct Bag Checks (and to utilize other security measures, such as metal detectors), and to refuse entry (without refund) to anyone refusing a thorough bag check or to comply with other security measures.
All guests must behave in a family-friendly, respectful, and courteous manner, and in a manner which is safe for themselves and for others. Violations may result in eviction from the Hotel without refund or other compensation. They may also result in the Hotel contacting appropriate law enforcement authorities. The following is strictly prohibited, subjecting the violator to ejection without refund: