Policies

Check in is 4pm. Check out 12pm.

24-hour cancellation is required for a refund of your deposit. Special events and holidays may require deposit and extended cancellation; check terms and conditions upon booking and give our staff a call.

We offer accessible rooms with roll-in showers; simply make your request during reservations or choose our accessible room type when booking online.

We do not allow pets in our hotel. (We get it: Jake’s a dog. He’s the exception!) Service animals are welcome.

Firearms or weapons of any kind are not permitted in our hotel. Additional prohibited items includes anything which is inherently dangerous to persons or property, which could be used as a weapon or which could foreseeably cause harm, including without limitation, fireworks, explosives or detonation devices of any kind, ammunition, hazardous chemicals or other substances, including acids or other items which appear suspicious to Park personnel. To avoid confusion, guests are not permitted to dress as our characters. If you want to show some Cartoon Network love, visit our Cartoon Network retail store for an exclusive collection of themed merchandise and apparel!